The legal framework governing our strategic consulting services and client relationships.
Welcome to Gold Concierge, a brand operated by Solomon Mines Inc. ("Solomon Mines Inc.," "we," "us," "our"). These Terms and Conditions ("Terms," "Agreement") constitute a legally binding agreement between you ("Client," "you," "your") and Solomon Mines Inc. governing your access to and use of our website (gold-concierge.com), services, and all related communications and engagements.
By accessing our website, submitting an inquiry, engaging our services, or entering into a service agreement with Solomon Mines Inc., you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy and any other policies referenced herein.
If you do not agree to these Terms, you must immediately discontinue use of our website and services. These Terms apply to all users, visitors, clients, and others who access or use our services.
Solomon Mines Inc. reserves the right to modify, amend, or update these Terms at any time. Your continued use of our services following any changes constitutes acceptance of those changes. We will notify you of material changes via email or prominent notice on our website.
Gold Concierge provides strategic business consulting, corporate structuring, capital access advisory, fractional CFO services, and digital authority building services to entrepreneurs, business owners, and high-net-worth individuals.
Our core service offerings include, but are not limited to:
Important Clarification: Solomon Mines Inc. is a strategic consulting and advisory firm. We are not a direct lender, financing company, registered investment adviser under the Investment Advisers Act of 1940 or any state securities laws, law firm, accounting firm, licensed CPA firm, or credit repair organization as defined under the Credit Repair Organizations Act (CROA) or any federal or state law. We do not provide legal advice, tax advice, investment advice, financial planning services, wealth management advice, licensed accounting services, tax preparation, auditing services, or direct lending services. All services are business consulting and operational advisory in nature.
Credit Strategy Services Disclosure: Our credit-related services are educational and advisory only. We provide credit profile analysis, strategy consulting, and guidance on credit optimization best practices. We do not guarantee credit score improvements, removal of accurate information from credit reports, or funding approvals. You have the right to dispute inaccurate information on your credit report directly with credit bureaus at no cost. Results vary based on individual circumstances.
Financial Operations Consulting Disclosure: Our financial operations consulting services are operational and strategic in nature. We provide KPI management, financial systems advisory, and strategic financial guidance. We do not provide licensed accounting services, tax preparation, auditing, or CPA services. For accounting, tax, or audit services, you must consult with a licensed CPA or accounting firm.
The specific scope, deliverables, timeline, and fees for your engagement will be detailed in a separate Service Agreement, Statement of Work, or Engagement Letter executed between you and Solomon Mines Inc. In the event of any conflict between these Terms and a signed Service Agreement, the Service Agreement shall prevail with respect to the specific services covered therein.
As a client or user of Gold Concierge services, you agree to the following obligations:
Failure to comply with these obligations may result in delays, reduced service effectiveness, or termination of the engagement at Solomon Mines Inc.'s discretion.
All fees for Gold Concierge services are outlined in your Service Agreement, package selection, or invoice. Fees may be structured as project-based fees (e.g., Foundation Package starting from $5,000), monthly retainers (e.g., Accelerator at $7,500/month, Apex at $9,500/month, Fractional C-Suite services including Financial Operations Consulting), or subscription fees (e.g., Founder Club membership), depending on the nature of the engagement.
Payment is due according to the terms specified in your Service Agreement or invoice. We accept payment via bank transfer, credit card (processed securely through Stripe), or other methods as agreed upon. For retainer-based engagements, payment is typically due in advance on a monthly basis.
Failure to make timely payment may result in suspension of services, late fees, or termination of the engagement. Solomon Mines Inc. reserves the right to charge interest on overdue balances at a rate of 1.5% per month (or the maximum rate permitted by law, whichever is lower).
Due to the bespoke, high-touch nature of our strategic consulting services, all fees are generally non-refundable once work has commenced. However, we are committed to client satisfaction and will work with you to address any concerns about service delivery.
Project-Based Services: If you are dissatisfied with the services provided, you may request a review within 14 days of the initial service delivery. Refunds, if granted, will be at Gold Concierge's sole discretion and will be prorated based on work completed.
Retainer-Based Services: Retainer fees are non-refundable. Either party may terminate a retainer engagement with 30 days' written notice. Upon termination, you will be responsible for payment for all services rendered through the end of the notice period.
Third-Party Costs: Any third-party costs incurred on your behalf (e.g., government filing fees, credit report fees, legal fees, software subscriptions) are non-refundable and are your responsibility regardless of the outcome of the engagement.
Unless otherwise specified in your Service Agreement, you are responsible for reimbursing Gold Concierge for any reasonable out-of-pocket expenses incurred in the delivery of services, including but not limited to travel, filing fees, and third-party service costs. All such expenses will be documented and billed separately.
Credit card payments are processed securely through Stripe, our payment processor. By providing your payment information, you authorize Solomon Mines Inc. and Stripe to charge the applicable fees to your payment method. You agree to comply with Stripe's Terms of Service and Privacy Policy. Solomon Mines Inc. does not store your complete credit card information on our servers.
All content, materials, methodologies, frameworks, templates, software, graphics, logos, trademarks, and other intellectual property displayed on our website or provided during the course of our services ("Gold Concierge IP") are the exclusive property of Gold Concierge or its licensors and are protected by copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to use Gold Concierge IP solely for the purpose of receiving and benefiting from our services. You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any Gold Concierge IP without our prior written consent.
Upon full payment of all fees, you will own the final client-specific deliverables created exclusively for you as part of your engagement (e.g., your business plan, investor deck, financial model, or corporate documents prepared on your behalf). However, Gold Concierge retains ownership of all underlying methodologies, templates, frameworks, and processes used to create those deliverables.
By providing feedback, suggestions, testimonials, or other communications to Gold Concierge, you grant us a perpetual, irrevocable, royalty-free license to use, reproduce, and incorporate such feedback into our services and marketing materials. We may use anonymized case studies and testimonials for promotional purposes, subject to your prior written consent for any use of your name or identifiable information.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GOLD CONCIERGE, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OUR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL GOLD CONCIERGE'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES EXCEED THE TOTAL AMOUNT OF FEES PAID BY YOU TO GOLD CONCIERGE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
You acknowledge and agree that the services provided by Gold Concierge are advisory and consultative in nature. We do not guarantee any specific outcomes, results, or performance metrics, including but not limited to:
The success of any business strategy, funding application, or corporate initiative depends on numerous factors beyond Gold Concierge's control, including market conditions, third-party decisions, regulatory changes, and your own execution and follow-through.
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability will be limited to the greatest extent permitted by law.
OUR SERVICES AND WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT.
Gold Concierge does not warrant that:
No Professional Relationship: The information and services provided by Gold Concierge do not create an attorney-client, accountant-client, or investment adviser-client relationship. We are not licensed to practice law, accounting, or provide investment advice as defined by the Investment Advisers Act of 1940. You must consult with licensed professionals for legal, tax, accounting, and investment advice specific to your situation.
Third-Party Services: Gold Concierge may recommend or facilitate connections with third-party service providers (e.g., attorneys, accountants, lenders, registered agents). We do not endorse, guarantee, or assume responsibility for the services, advice, or actions of any third party. Your engagement with third-party providers is at your own risk and subject to their own terms and conditions.
Information Accuracy: While we strive to provide accurate and up-to-date information, we make no representations or warranties regarding the accuracy, completeness, or reliability of any information provided on our website or during consultations. Laws, regulations, and market conditions change frequently, and information may become outdated.
FTC Compliance Notice: In accordance with the Federal Trade Commission's guidelines on endorsements and testimonials (16 C.F.R. Part 255), Solomon Mines Inc. makes the following unambiguous disclosure regarding financial outcomes and business results.
NO GUARANTEE OF INCOME, REVENUE, OR PROFIT: Gold Concierge does not guarantee, warrant, or promise any specific income, revenue, profit, business growth, funding approval, credit score improvement, or financial outcome of any kind as a result of engaging our strategic consulting services. Any financial projections, case studies, testimonials, or success stories presented on our website, in marketing materials, or during consultations are illustrative examples only and do not represent typical results.
Results Not Typical: The success stories, case studies, and testimonials featured on our website and in our marketing materials represent exceptional outcomes achieved by specific clients under unique circumstances. These results are not typical and should not be interpreted as a promise or guarantee that you or any other client will achieve similar results. Most clients will experience different outcomes based on their individual circumstances.
Individual Variance Factors: Your results will vary significantly based on numerous factors, including but not limited to:
Client Responsibility: You acknowledge and agree that your business success, financial outcomes, and achievement of goals are solely your responsibility. Gold Concierge provides strategic guidance, advisory services, and operational recommendations, but the ultimate success of your business depends on your own decisions, actions, and execution. We are not responsible for your business results, financial performance, or any losses you may incur.
No Implied Promises: Any statements made by Gold Concierge regarding potential outcomes, opportunities, or strategies are educational and advisory in nature and should not be construed as promises, guarantees, or predictions of future results. Past performance of other clients is not indicative of future results for you or any other client.
Any testimonials, case studies, or success stories presented by Gold Concierge represent specific outcomes achieved by individual clients and are not representative of typical results. Your results may be better, worse, or entirely different. Do not rely on testimonials or case studies as a basis for your decision to engage our services. Make your decision based on your own independent evaluation of your business needs and circumstances.
You may terminate your engagement with Gold Concierge at any time by providing written notice. For project-based services, you will be responsible for payment for all work completed up to the date of termination. For retainer-based services, you must provide 30 days' written notice, and you will be responsible for payment through the end of the notice period.
Gold Concierge reserves the right to terminate or suspend services at any time, with or without cause, including but not limited to:
In the event of termination by Gold Concierge for cause, you will remain responsible for all fees owed for services rendered, and no refunds will be provided.
Upon termination, all outstanding fees become immediately due and payable. Gold Concierge will deliver any completed work product for which payment has been received. Any provisions of these Terms that by their nature should survive termination (including but not limited to intellectual property rights, limitation of liability, indemnification, and dispute resolution) shall remain in effect.
These Terms and Conditions and any disputes arising out of or related to your use of Gold Concierge services shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles.
In the event of any dispute, controversy, or claim arising out of or relating to these Terms or our services, the parties agree to first attempt to resolve the matter through good-faith negotiation and direct communication.
If the dispute cannot be resolved through negotiation within thirty (30) days, the parties agree to submit the dispute to binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association (AAA). The arbitration shall be conducted in Miami, Florida, by a single arbitrator mutually agreed upon by the parties.
The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction. Each party shall bear its own costs and attorneys' fees, unless the arbitrator determines otherwise.
To the extent that arbitration does not apply or is deemed unenforceable, you agree that any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the state or federal courts located in Miami, Florida, and you consent to the personal jurisdiction of such courts.
You agree that any dispute resolution proceedings, whether in arbitration or court, will be conducted only on an individual basis and not as a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.
Gold Concierge reserves the right to modify, update, or replace these Terms and Conditions at any time at our sole discretion. Changes will be effective immediately upon posting to our website, unless otherwise specified.
We will update the "Last Updated" date at the top of this page to reflect the date of the most recent changes. If we make material changes that significantly affect your rights or obligations, we will provide notice by email (to the address associated with your account) or by posting a prominent notice on our website prior to the changes taking effect.
Your continued use of our website or services following the posting of changes constitutes your acceptance of those changes. If you do not agree to the modified Terms, you must discontinue use of our services and notify us in writing of your objection.
We encourage you to review these Terms periodically to stay informed of any updates or changes that may affect you.
These Terms and Conditions, together with any Service Agreement, Privacy Policy, and other policies referenced herein, constitute the entire agreement between you and Gold Concierge regarding your use of our services and supersede all prior or contemporaneous communications, agreements, and understandings, whether written or oral.
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or any other term. Gold Concierge's failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
You may not assign, transfer, or delegate your rights or obligations under these Terms without Gold Concierge's prior written consent. Gold Concierge may assign or transfer these Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, reorganization, or sale of assets.
Gold Concierge shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, or failures of third-party service providers.
You agree to indemnify, defend, and hold harmless Gold Concierge, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of our services; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) any false, misleading, or inaccurate information you provide to us.
If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us:
We are committed to addressing your questions and concerns in a timely and professional manner.
By engaging Gold Concierge's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These Terms establish a clear, professional framework for our relationship and ensure that both parties understand their rights, obligations, and expectations. We are committed to delivering exceptional strategic value within this framework of mutual respect and accountability.
Confidential — NDA available upon request